Terms of service

TERMS & CONDITIONS

These Terms & Conditions apply when you use the DEPPS UNDERGROUND website or place an order with us.

By using this website or purchasing from DEPPS UNDERGROUND, you agree to these terms.

About DEPPS UNDERGROUND

DEPPS UNDERGROUND is an independent Australian streetwear brand.

Official website:

www.deppsunderground.com

Customer contact:

deppsunderground@outlook.com

Products

We aim to display product descriptions, sizes, materials, colours, artwork and other product information accurately.

However, minor differences may occur because of:

  • screen and monitor settings

  • garment construction

  • manufacturing tolerances

  • print positioning

  • normal production variation

Product images are intended to represent the product as accurately as reasonably possible.

Prices

Prices are shown in Australian dollars unless otherwise stated.

DEPPS UNDERGROUND may update product prices, products or promotions before an order is placed.

The price displayed at checkout at the time an order is submitted is the applicable purchase price, subject to correction of obvious errors where permitted by law.

Orders

Before submitting an order, customers are responsible for checking:

  • product

  • design

  • garment type

  • size

  • quantity

  • delivery address

  • contact information

  • payment information

An order is not guaranteed until it has been accepted and payment has been successfully processed.

Size selection

Please check the size guide provided on the relevant product page before ordering.

DEPPS UNDERGROUND does not provide refunds, returns or exchanges where the wrong size has been selected, unless required by law.

Change of mind

DEPPS UNDERGROUND does not provide refunds, returns or exchanges for change of mind unless required by law.

Faulty, damaged or incorrect products

Nothing in these Terms & Conditions excludes, restricts or modifies rights or remedies available under the Australian Consumer Law.

If a product is faulty, damaged, incorrect or materially different from its description, contact:

deppsunderground@outlook.com

Shipping

Shipping is paid by the customer unless otherwise stated.

Shipping costs are calculated at checkout.

Production time and shipping time are separate for products made on demand.

Delivery and production estimates are not guarantees.

Please refer to our Shipping Policy for further information.

Print-on-demand production

Some DEPPS UNDERGROUND products may be produced specifically after an order is placed.

Once processing or production has started, we may be unable to change or cancel the order.

If you need to request a change, contact us immediately. We cannot guarantee that changes can be made.

Intellectual property

DEPPS UNDERGROUND branding, artwork, graphics, designs, product photography, written content, logos and other original material are protected by applicable intellectual property laws.

You must not copy, reproduce, modify, distribute, sell, commercially exploit or use DEPPS UNDERGROUND intellectual property without prior permission.

Website use

You must not:

  • use the website for unlawful or fraudulent purposes

  • attempt unauthorised access to the website or its systems

  • interfere with the operation or security of the website

  • introduce malicious software or code

  • misuse content, artwork or intellectual property

Third-party services

The website may rely on third-party services for functions including ecommerce hosting, payments, fulfilment, shipping and analytics.

Your use of those services may also be subject to the relevant provider's terms and privacy practices.

Privacy

Personal information is handled in accordance with the DEPPS UNDERGROUND Privacy Policy.

 

Liability

To the extent permitted by law, DEPPS UNDERGROUND is not responsible for indirect or consequential loss arising from use of the website or events outside our reasonable control.

Nothing in these terms excludes, restricts or modifies any right, guarantee or remedy that cannot lawfully be excluded.

Australian Consumer Law

Nothing in these Terms & Conditions excludes, restricts or modifies guarantees, rights or remedies available under the Australian Consumer Law or other applicable law.

Changes to these terms

DEPPS UNDERGROUND may update these Terms & Conditions from time to time.

The version published on the website at the relevant time will apply, subject to applicable law.

Contact

Questions about these Terms & Conditions can be sent to:

deppsunderground@outlook.com